Items that are damaged, defective or incorrect can be returned for a full refund within 7 days of the customer receiving the goods. Dinadi products also come with a 2-year warranty against faults in fabric and manufacture. This warranty covers production faults, not wear and tear from regular or daily use. For damaged, defective, incorrect orders or warranty claims, send us an email at firstname.lastname@example.org
with a few pictures and an explanation of the problem so that we can decide on the best course of action.